Services
Engagements can range from a focused assessment to complete implementation and ongoing technical leadership.
What changes for you
- 01
Save time
Automate repetitive work, remove unnecessary manual steps, and give your team more time to focus on work that actually needs people.
- Less repetitive admin work
- No more unnecessary copying and pasting
- Routine processes that run on their own
- Practical AI that drafts, sorts and summarizes
- Less back-and-forth between teams
- Faster approvals and handoffs
- Information that's easier to find
- 02
Reduce human error
Replace fragile manual processes, duplicate data entry, and inconsistent handoffs with reliable, repeatable systems.
- Less duplicate data entry
- Fewer missed steps
- Fewer transcription mistakes
- Standard, consistent workflows
- Clearer ownership
- Less reliance on memory and workarounds
- 03
Make better use of your systems
Connect the tools you already use, remove unnecessary friction, and make technology support the way your business actually works.
- Disconnected systems, connected
- Less duplicated software
- Information that flows where it's needed
- Simpler day-to-day operations
- More value from the tools you already pay for
- Better visibility across the business
Technology Audit & Roadmap
A clear-eyed review of your systems, vendors and workflows, and a prioritized plan for what to fix first.
Who it's for
Businesses that feel their technology is holding them back but aren't sure where to start, or are about to make a significant technology decision.
Typical problems
- Software that doesn't share data, so it gets entered twice
- Manual, repetitive work that eats your team's time
- Rising vendor and licence costs
- Old software nobody wants to touch
- No clear owner for technology decisions
What it includes
- Interviews with the people who use your systems every day
- A review of your systems, how they connect, and your vendors
- An assessment of risks, bottlenecks and aging technology
- Workshops to agree on priorities
What you get
- A current-state assessment in plain language
- Risks and bottlenecks, ranked by impact
- Opportunities for automation and simplification
- Clear recommendations on systems and vendors
- A prioritized roadmap with budget and implementation options
Afterwards
You own the roadmap. Many clients ask us to deliver it; others hand it to their team or vendors. Either way, you know exactly what to do next.
AI Workflows
Practical AI, including tools like ChatGPT, built into the way your team already works: answering routine emails, drafting, sorting and summarizing, with people staying in control.
Who it's for
Businesses curious about AI that want real time savings rather than experiments, and want to be sure their data, and their clients' data, stays protected.
Typical problems
- Everyone's talking about AI, but it's unclear where it fits
- Staff using ChatGPT and other AI tools on their own, with no guidelines
- Hours spent writing, sorting and summarizing
- Information buried in emails, PDFs and shared drives
- Worries about privacy, accuracy and cost
What it includes
- Finding the tasks where AI saves real time, and the ones where it doesn't
- Choosing tools that fit your budget and your privacy requirements
- Connecting AI to the systems you already use
- Human review steps for anything that matters
- Training your team and writing simple usage guidelines
What you get
- AI workflows running in day-to-day operations
- A short AI use policy your team can follow
- Time savings measured task by task
- Clear documentation of what the AI does and where your data goes
Afterwards
AI tools change quickly. We keep your workflows current, check they're still saving time, and adjust as better options appear.
Implementation & Modernization
From your website to the systems behind it, we design, build and deliver the improvements: directly, with trusted specialists, or by keeping your vendors on track.
Who it's for
Businesses that know what needs to change and want it built properly, by people who understand both the business and the technology.
Typical problems
- A project that stalled or went over budget
- Legacy applications that are costly to maintain
- Data copied by hand between Excel and other systems
- A website that's slow, dated or hard to use on a phone
- Every small website change needs a developer
- Contact forms that go nowhere or fill up with spam
- Updates that are slow, manual or risky
What it includes
- Websites and web applications, planned around what your customers need
- A simple editing system (CMS) so your team can update pages, news and images
- Bilingual English and French sites, fast and readable on every phone
- Contact forms, bookings and customer portals connected to the tools you use
- Search basics, privacy-friendly analytics and accessibility
- Internal business tools
- Automating repetitive tasks and connecting your software (for example, QuickBooks and your CRM)
- Replacing aging systems
- Reliable hosting and safe, repeatable releases
- Data flows and reporting
- Oversight of third-party vendors
What you get
- A website or application that's live, fast and easy to edit
- Working software, delivered in small, visible steps
- Documentation your team can actually use
- Changes checked automatically before they reach your team
- Training so your team can make changes themselves
- A clean handover, or ongoing support
Afterwards
We stay involved for as long as it's useful: fixing, improving and handing over to your team when they're ready. For websites, we can look after hosting, updates and backups for a simple monthly fee.
Fractional Technology Leadership
Senior technical direction a few days a month, for businesses that need a CTO's judgment but not a full-time CTO.
Who it's for
Growing businesses without a senior technical leader, or whose technology spending now justifies one, at least part-time.
Typical problems
- Technology decisions made by whoever is available
- Vendors you can't evaluate or hold accountable
- Hiring developers without knowing what good looks like
- Security and risk questions with no clear answer
What it includes
- Technology strategy and key technical decisions
- Project oversight and prioritization
- Vendor evaluation and due diligence
- Security and risk discussions
- Hiring and contractor evaluation
- Ownership of the technology roadmap
What you get
- A regular, predictable rhythm of advice and decisions
- Clear priorities and a maintained roadmap
- Reports your leadership team can act on
Afterwards
The arrangement grows or shrinks with your needs, and can help you hire a full-time leader when the time comes.
Every engagement is scoped to the problem. We'll propose a clear fixed scope or a simple monthly arrangement once we understand what you need.
Have a technology problem but not sure what the right solution is?
Let's talk about it. Tell us what you're trying to solve, and we'll tell you honestly whether we can help.
